how to change & sync the timezone on QRadar SIEM environment

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Normally the time synchronization between devices on enterprises environments are critical for different security factors.

Some of them,

– Attacks
– Tasks misconfiguration
– Event time correlation for SIEM devices.
– Etc.

At this time the scenario will be focused on QRadar SIEM environment version 7.3.1, it applies for higher versions.


1. Check timezone correct sintax

[root@boydC~]# timedatectl list-timezones

2. After that you just need to stop the principal QRadar services,

[root@boydC~]# service hostcontext stop
[root@boydC~]# service tomcat stop
[root@boydC~]# service hostservices stop

3. Check timezone

[root@boydC~]# date
Sat May 18 17:43:14 CST 2019


[root@boydC~]# timedatectl
Local time: Sat 2019-05-18 17:48:23 CST
Universal time: Sat 2019-05-18 23:48:23 UTC
RTC time: Sat 2019-05-18 23:48:23
Time zone: America/Central_America (CST, -0600)
NTP enabled: yes
NTP synchronized: yes
RTC in local TZ: no
DST active: n/a

4. Set timezone (for the example I used “UTC”) & synchronize

[root@boydC~]# timedatectl set-timezone UTC
[root@boydC~]# /sbin/hwclock –systohc

5. Start QRadar services

[root@boydC~]# service hostservices start
[root@boydC~]# service tomcat start
[root@boydC~]# service hostcontext start

6. Verify the changes using options from point 3.

[root@boydC~]# date
[root@boydC~]# timedatectl

7. Sync the new changes over all QRadar environment, [Event Processor / Secondary Console / etc] using the following default scripts from QRadar installation

[root@boydC~]# /opt/qradar/support/ /opt/qradar/bin/

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